We have learned that the power adapter USB Model HR-SC003 has a manufacturing defect.

The manufacturing defect is concerned with the use of insufficient protection of the power adapter against uncontrolled flow of alternating current from the mains to USB port. The protection adopted in the USB power adapter does not satisfy safety requirements. In case of a failure of the protection, the entire mains voltage of the alternating current is transferred into the output power of the USB power adapter – the current of the power socket flows through the charger and its USB cable. This means that the product poses a deadly risk of electric shock or burning in case the user touches it, and may lead to damage to devices connected to it or cause fire.

If you own the power adapter USB HR-SC003 EAN product number 5901737246042 presented in the photographs above, please stop using it immediately. The power adapter may be very dangerous. Please return it to the retailer from whom you purchased it to receive other power adapter or full refund. If you know anyone else who owns this power adapter, please communicate the message about hazards and return request.

We wish to thank you for your help and apologize for inconveniences. We still aim to improve safety of products we offer as we wish to be sure our customers feel safe.

Should you have any questions, please contact Partner Tele.com (9:00am – 05:00pm):